The State of the Telephony Market in 2018

In 2016, Natterbox collaborated with the University of Sussex Innovation Centre to produce a research report on the state of the global B2B telecommunications market, and the types of companies that depend upon it.

That paper, Micro-Multinationals: Business Beyond Borders examined the growing trend of SMEs reaching a global marketplace through the smart adoption of technology.

Two years later, the world changed significantly – and the world of communications technology is no exception. The rapid acceleration of technological change has opened up vast opportunity, and businesses have been forced to respond in increasingly agile ways, in order to survive and thrive.

This 2018 whitepaper explores:

  • Digging further into the commercial imperatives
  • Examining what the changing environment may mean for telephony
  • Societal shifts from global and down to the individual 
  • Why the personal touch is becoming more essential than ever before

Download the "The State of the Telephony Market in 2018" whitepaper

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